Online Appointment Booking Terms and Conditions
- Appointments booked online cannot be cancelled / transferred by the patient. Change of doctor or appointment date is also not allowed.
- Failure to report on time on the appointed day will be treated as no show.
- Appointment slots / time is only provisional and is subject to change based on the duty schedule of the concerned doctor.
- Jubilee Hospital reserves the right to cancel or reschedule the appointment at any time, to accommodate emergency patients.
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In the event of any cancellation / rescheduling, the same will be intimated to the patient through telephone / SMS or Email provided by the patient at the time of online registration. The patient shall be entitled to accept the rescheduled date / time slot.
- In the event of cancellation / rescheduling of the appointment by Jubilee Hospital, the Hospital will be liable only to refund the collected fee and will not be responsible for any other cost, expenses or damages.
- Please provide at-least Confirmation printout / SMS when you present yourself at the Hospital.
- If you have problems while booking new online appointments, please call 0487-2432200.
- Use New Patient Link, if it is your first visit. If you already have an existing Register Number, please use – Review Registration Link.
- Before fixing the appointment, the User is advised to carefully check the details, the credentials and terms and conditions applicable to the Service Provider.
- On arrival, if you have problems with your new online appointments, please contact our Front Office.
Cancellation / Refund policy
There is no cancellation / refund option for the end users after payment is made. In case of duplicate payment, please approach Front office or accounts department of the institution for refund with proof of the transaction reference/ your bank statement. Refund will be processed within 07-10 working days depending on respective payment gateway processing and card issuing bank policies.
Telemedicine Disclaimer
Disclaimer: Tele-Video Consult (or) Online Consultation
- Jubilee Mission Hospital is offering Tele or Video consults where patients are not being able to reach the clinic.
- A Tele or Video consult can never be compared to a normal in-clinic consult where the doctor is able to physically examine the patient.
- You are advised to come to the clinic for consults whenever you are in a position for the same. If the consult cannot wait, then only you should opt for a Tele or Video consult.
- You are advised to confirm the diagnosis, get a prescription and start with your advised treatment plan. Whenever you are able to come to the clinic for a physical consult, please do. In case your symptoms/condition does not improve, immediately reach out to us or visit the nearest hospital.
- By accepting Tele or Video consultation, you agree and accept that the consultants/doctors and all personnel directly or indirectly involved with any part of the Tele or Video consult set up shall not be held responsible in the unlikely event of an error in diagnosis or management due to the occurrence of sub optimal technical conditions. While every attempt will be made to ensure ideal conditions, unforeseen situations may occur.
- Jubilee Mission Hospital and/or its doctors shall not be responsible for complete accuracy of Tele or Video consultation, limited in its scope as it is, with no physical examination of the patient being possible. While every attempt will be made to ensure comprehensiveness of the consultation, unforeseen situations may arise. Your accepting Tele or Video consultation will be taken as your consent for a Tele or Video consult with its ingrained limitations.
Before booking TELEMEDICINE, call +91 7994724568 (10 AM to 4 PM) Monday to Saturday to confirm the doctor's availability.
WhatsApp with 4G connection is required for TELEMEDICINE
By clicking on I Agree you are agreeing to the above terms and conditions including any changes in terms and conditions updated from time to time through our website.
The Charles Pinto Centre for Cleft lip, Palate and Craniofacial Anomalies
The Charles Pinto Centre for Cleft lip, Palate and Craniofacial Anomalies
These conditions negatively affect the very core of one's personality, the physical & psychological trauma involved, is beyond explanation. This department is an internationally accepted center of excellence, which is very often visited by Plastic Surgeons from all over the globe. The credit of origin & existence goes to Dr. H.S. Adenwala who has successfully corrected about 16,000 such patients - a world record. Since the management has given top priority to alleviate the agony of this category of patients, the procedure is FREE OF COST which attracts poor people, not only from Kerala, but also from other parts of India.
| Sl.No | Name | Designation | Qualification | DesignDate of Joining ation |
|---|---|---|---|---|
| 1 | Dr. Narayanan P V | Associate Professor | MBBS, MS | 01 April 1998 |
| 2 | Dr. Vasant R | Associate Professor | BDS, MDS | 04 April 2011 |
| 3 | Dr. Varun Menon P | Assistant Professor | BDS, MDS | 15 April 2016 |
| 4 | Dr. Marilyn George | Assistant Professor | BDS, MDS | 03 May 2022 |
| 5 | Dr. Dhivyaa Arunachalam | Senior Resident | BDS, MDS, PG, FELLOWSHIP | 06 March 2024 |
About the Department
This department provides comprehensive care for patients with congenital clefts of the lip, palate and complex facial clefts. This is probably the only Department of its kind that is dedicated solely to the care of cleft deformities. It has been in existence at the Jubilee Mission Medical College & Research Institute for more than 53 years, and a total of more than 16,000 cleft surgeries have been performed at this Centre.
The Saga of the Cleft Patients
The care of the cleft patient begins soon after birth. Counselling the patients about feeding, explaining to them the nature of the deformity, allaying fears and misconceptions start soon after birth at our out-patients clinic. The cleft lip and palate child requires surgery for the cleft lip at about 6 months, repair of the cleft palate at around 1 year, improvement of minor deformities of the nose at 5½ - 6 years, Alveolar bone graft for proper eruption of the teeth at 7 years, surgically bringing the upper jaw forward for gross deficiency of growth after 16 years with orthognathic surgery.
Partnership with Smile Train
Smile Train is a charitable organization based in New York, USA, that helps in funding for the treatment of Cleft Patients. Partner hospital are meticulously screened for proper safety protocol, infrastructure and skills of the treating surgeons and anaesthetists. The Charles Pinto Centre was the first to be inspected and accepted as a partner in India by Smile Train.
Services Rendered
- SURGICAL TREATMENT - includes surgery for primary correction of unilateral and bilateral cleft lips, primary repair of cleft palate, secondary correction of the lip and nose, alveolar bone grafts, Maxillary distraction, orthognathic surgery includes LeForte osteotomies, secondary surgery for Velopharyngeal incompetence including Pharyngoplasty. These surgeries are available FREE OF CHARGE to the patients under the Smile Train Scheme.
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NON-SURGICAL SERVICES:
- Orthodontics: A state of the art department has been developed that will soon be providing modern facilities like nasoalveolar moulding for Pre-surgical orthodontics.
- Speech and Language Therapy: There is a full-fledged speech and language therapy department with a well-trained Speech Pathologist Ms. Elizabeth Saju.
Facilities
Four Operation Theatres equipped with modern anaesthetic equipment are available for cleft-related surgeries:
- Nasoendoscopy and Videofluroscopy to assess the state of the Velocardial Sphinchter mechanism.
- Nasometry to detect nasality of speech, analysis and presentation.
- Dedicated 9 bedded surgical ICU especially for cleft patients.
- High Dependency Unit for cleft patient. (5 bedded)
Academics
The department is visited by trainees from all over India and abroad from departments of Plastic Surgery, Paediatric Surgery and Oral and Maxillofacial surgery with trainees coming here for exposure to cleft surgery and to further hone their skills in this specialty.
Publications:
- National Journals : 9
- International Journals: 3
Award & Distinctions
- Dr. H.S. Adenwalla was awarded the Sushruta Oration in 1999 by the Association of Plastic Surgeons of India.
- He delivered a guest lecture at the International Cleft Lip and Palate foundation in Zurich, 2000 where he was awarded a citation which reads "in recognition of outstanding contributions in supporting patients with cleft lip and palate and advancing the medical skills in developing countries with deep gratitude and thankfulness".
- He was awarded the Joseph McCarthy award for Excellence in Medicine and Humanitarian services in November 2006 in New York.
- Dr. H.S. Adenwalla is Member of the Smile Train Medical Advisory Board (South Asia and New York).
- He was the 1st President of the Indian Society of Cleft Lip, Palate and Craniofacial Anomalies.